Programme
All4Customer Meetings will gather 2 500 participants over two days, customer experience, digital marketing and e-commerce departments.
It will be organized in such a way that all professionals will meet in a targeted way and without wasting time in a business and high-end location : The Palais des Festivals in Cannes.
A TAILOR-MADE STAY
As part of its Top Decision Makers Programme, we invite you as a client and take care of your entire stay in Cannes (Flight, hotel accommodation and catering…).
You will participate in meetings and business lunches pre-organized and validated together beforehand thanks to a matching platform specially put online by Weyou Group.
You will attend the keynote animated by an expert and the workshops organized by our exhibitors.
programme
September 17th
5pm-9pm : Transfers to Cannes
9:30pm-11:30pm : Welcome dinner/cocktail
September 18th
9:00am-10:00am: Conference
10:15am-12:10am: Business meetings
12:20am-13:05pm: Workshops
13:05pm-2:30pm: Business lunches
2:40pm-3:45pm: Business meetings
4:00pm-4:45pm: Workshops
4:55pm-6:20pm: Business meetings
Free evening
September 19th
9:00am-10:00am: Conference
10:10am-11:40pm: Business meetings
11:50pm-12:35pm: Workshops
12:35pm-2pm: Business lunches
2:10pm-2:55pm: Workshops
3pm-5:45pm : Business meetings
From 8:30pm: Gala dinner/cocktail
Return on September 20th
Profiles of top decision-makers
The event will allow you to :
- Exchange in one to one on projects related to your function and your current events between Homologues and Experts.
- Research new trends and learn about the latest innovations in your field of activity
Salary size
- less than 100 employees
- from 100 to 500 employees
- More than 500 employees
- less than 100 employees
- from 100 to 500 employees
- More than 500 employees
Marketplace
- BtoB
- BtoC
- BtoB & BtoC
- BtoB
- BtoC
- BtoB & BtoC
Typology
- Customer Relationship Management
- Marketing
- E-commerce
- CIO & CEO
- Customer Relationship Management
- Marketing
- E-commerce
- CIO & CEO
Who are you going to meet?
CUSTOMER EXPERIENCE
- Analysis of customer feedback / Conversation analysis
- Artificial intelligence solutions
- Big data and customer intelligence
- Callbot, Chatbot and Messagingbot solutions
- Change Management / Transformation
- Contact center software
- Contact centers/Customer relationship outsourcing
- CRC quality control
- CRM / SOCIAL CRM / Omnichannel management platform solutions
- Customer data collection and processing
- Customer interaction management
- Customer journey modeling
- Customer knowledge / Data
- Customer loyalty management
- Customer relationship and experience consulting
- Employee assistance tools
- E-reputation
- IT services integrator
- IVR / CTI
- Mobile services
- Quantitative and qualitative customer research
- Self care tools
- Social media monitoring
- Software for robotic process automation
- Solutions for disabled customers
- Team skills analysis (planning / Human Resources Management)
- Telecom Operator /VOIP
- Training organization
- Workstation ergonomics
DIGITAL MARKETING
- A/B testing
- Acquisition
- Activation media
- Affiliate marketing
- Collaborative marketing platform for network animation
- Content marketing / Brand content
- Customer Community Platform
- Data visualization
- Database marketing
- DMP/CDP
- E-advertising, Retargeting
- Email Builder
- Influencer marketing
- Marketing attribution solutions
- Mobile marketing / mobile applications
- Multi-channel relationship marketing
- Multilingual solutions
- Performance marketing
- Platform for automating local network marketing
- Responsible digital marketing / Responsible digital communication / Eco-responsible targeting
- Retail Media
- Rich and Video marketing
- Sales Enablement Platform
- SEM/SEO
- Social Marketing / Social Selling
- UX / User experience
- Virtual reality / Augmented reality
E-COMMERCE
- Apps
- Artificial intelligence for recommendations
- Contactless payment
- Digital wallet
- Drive/Web to store
- E-Catalogs
- E-Commerce outsourcing
- E-Commerce platform
- E-Merchandising
- E-Payment
- Hosting
- Marketplaces
- M-Commerce/ Mobile sites
- M-Payment
- Search engines
- Secure payment
- WeB / E-Shop development
Testimonials
An event not to be missed! The organization is at the top, the diversity of exhibitors interesting, all in a pleasant atmosphere. The availability of the organizing team and the venues also contribute to the success of this event. Thank you to the organization team, you are at the top!!!!
1st participation in this event. Very nice organization and, above all, a very rich panel of what is being done on the market on the different themes around CRM and marketing. A mine of information for me and to know the state of the art of the different domains. A success story.
Excellent opportunity to follow trends in relationship marketing and to meet motivated providers.
The must-attend event to meet all the solutions necessary for the good execution of your road map in a high quality environment!
A well-organized event that allows you to maximize your time in a very pleasant context that also facilitates the exchange between bets during business lunches.
First of all, I would like to congratulate you for the quality and richness of your event held this year to which you invited me as Marketing and Digital Director of GERMITEC. It was my first participation and I was fully satisfied.
Well-organised event that saves time because all the players in the sector are in the same place.
Bravo for the great organization! It was my first participation and I must admit that I came a little "backwards" because I have a very busy agenda and the show took up precious time in my schedule. The exchanges were very interesting and I really didn't waste my time 🙂
Super organization thanks to scheduled appointments. An efficient show that allows you to quickly get a good overview of the market, new technologies...
I wanted to thank you for the invitation to the CRM in Cannes and congratulate the whole team for this great organization!
An efficient exhibition, with targeted and qualitative appointments!
The organization of the CRM congress was perfect, very optimized, qualitative and useful. I was absolutely delighted to discover new players and new solutions during these 3 days that will be able to respond in the medium term to my problems and project development.
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